Viavitna Terms of Service
These app-specific terms (“App Terms”) govern use of Viavitna: Answers your customers only from your own approved content, cites every claim, and runs on hardware you own.
Relationship to the Master Terms
These App Terms supplement and are incorporated into the Auto Secure Login Master Terms of Service. Both documents apply. If they conflict, these App Terms control only for Viavitna and the conflicting subject.
Viavitna-specific conditions
- Viavitna answers only from content you have approved and cites every claim. It does not look up orders, accounts or cases.
- An owned licence is licensed, not sold. A perpetual licence keeps working on the version you have; lapsed maintenance stops updates, not the assistant.
- On the hosted plan your content sits with us. On an owned licence nothing leaves your building.
- The pre-launch security review and the ongoing quality gates are our own documented in-house work.
Authorized use and information
You must use the application only in a lawful and authorized manner. You are responsible for the accuracy, permissions, consent, and legality of information you enter and for reviewing outputs before relying on or sharing them.
Availability and early-access features
Some features are labelled Early access or In development. They may change, contain errors, or stop without notice, and we do not promise that a feature, integration, source, or result will remain available. The product page states the current status of each surface.
Privacy, communications, and contact
The Viavitna privacy notice and the Privacy Policy explain information handling. Any SMS or MMS messaging requires separate consent through the messaging consent directory and is governed by the messaging terms. Use the contact form with questions.