One tamper-evident system of record for a vehicle-recovery case.
Repo Runner is a recovery-operations and vehicle case-management platform for repossession companies. It brings recovery cases, client records, assignment-enforced routing, live duty dispatch, deliberate on-duty GPS, fleet maintenance, lot custody, encrypted evidence, timekeeping, billing, training, state-law reference, and law-enforcement notice logs into one system — with a tamper-evident, hash-chained audit throughout. The point is efficiency: with everything in one place, your agents, dispatchers, and lot staff spend their time working cases — not chasing paperwork or proving who did what. It's a controlled production pilot.
The problem
Recovery work is a compliance minefield run on spreadsheets.
Repossession companies juggle field agents, lots, lenders, and law enforcement — under real legal obligations around consumer notice, retention, and chain of custody. Most run it on a patchwork of spreadsheets and phone calls, where nobody can prove who saw what, when, or that a record wasn't altered after the fact.
Repo Runner makes the case the system of record: every role sees exactly what it's entitled to, and every sensitive action lands in a hash-chained audit that can't be quietly edited.
Compliance designed in
- Append-only audit — a DB trigger blocks UPDATE
- Hash-chained rows (previous_hash / hash)
- 30-day retention + 90-day legal-hold reviews
- Law enforcement sees status only — no GPS, no messaging
Capabilities
Assignment to release — with a role for everyone.
Case lifecycle
A recovery-case state machine carries a case from assignment through custody, release, and billing.
Assignment-enforced routing
Ordered field stops that an agent can only act on when assigned.
Live duty dispatch
A live dispatch map with deliberate on-duty GPS capture — location while working, not always.
Fleet & lot custody
Fleet maintenance and lot custody/release tracking, with AES-256-GCM-encrypted evidence uploads.
Role-scoped visibility
An agent sees only assigned cases; a client only their own; law enforcement sees status only — no GPS or messaging.
Timekeeping & billing
Timekeeping and billing, with Intuit/QuickBooks OAuth integration wired in.
Governance & training
Training modules, state-law reference governance, and law-enforcement notice logs.
Retention & export
30-day retention, 90-day legal-hold reviews, self-service export, and global search.
Make the case defensible.
Role-scoped access, encrypted evidence, and a hash-chained audit from assignment to release — purpose-built for recovery operations.