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HomelessHelper improves Help search and readable phone navigation
Small corrections remove practical obstacles to finding guidance, moving between sections and reaching support links.
Work covered: September 25–October 8, 2026
Search the words you entered
Help Center search was corrected to split queries at whitespace. The earlier behavior could split on the letter “s,” changing the search terms themselves. Fixing the tokenization restores the intended words before matching help content.
Keep navigation words together
Physical-phone review found that enlarged text could break a navigation label across awkward fragments. The revised layout uses additional rows when needed so whole words remain readable. Help and Donate are positioned together with responsive spacing, while the ordinary-size navigation keeps its familiar arrangement. Public-page sitemap coverage was also expanded.
Recorded release status
The website and Help changes were published during the period. Android 1.1.9, which includes the enlarged-navigation correction, was submitted to production review on September 28 and was still recorded as awaiting approval. That is separate from the earlier public app version. Better navigation supports access to information; it does not guarantee service availability, eligibility or placement.
Explore the product
Prepared from dated development and release records. Status is stated for the recorded milestone; internal tests and review submissions do not establish public availability. Sensitive operational details and customer information are excluded.