Customer and account operations
Manage organizations, customers, service accounts, balances, adjustments, billing runs, and invoices.
ASL Municipal Utilities is a multi-organization pilot for clerks, field readers, dispatchers, administrators, and council oversight, with mobile meter work and accountable clocked-in location sharing.
Meter readings, work orders, timekeeping, customer accounts, payments, fleet activity, and public oversight often live in separate systems. The result is repeated entry and weak accountability. This platform gives each role the information needed for its job while withholding unrelated billing or location data.
Manage organizations, customers, service accounts, balances, adjustments, billing runs, and invoices.
Search meters and readings, add or update meters, record reads, and preserve reviewable history.
Assign work, clock workers in and out, and collect location while clocked in under the organization’s policy.
Track assignments, status, notes, completion evidence, and operational handoffs.
Separate clerk, dispatcher, field reader, organization administrator, and council-facing views.
Prepare optional Stripe and QuickBooks choices for organizations after configuration and acceptance.
Define services, rate structures, meter lifecycle, roles, work rules, retention, and accounting ownership.
Exercise billing, meter reads, GPS, adjustments, dispatch, and role boundaries without real residents.
Complete tenant testing, rate validation, legal review, payment acceptance, recovery, and written municipal authorization.
Municipal workflows require strict tenant and role separation. Clocked-in field location is operational data and should be collected consistently, retained for the documented period, and withheld from roles that do not need it. The Sugar City surface remains explicitly labeled as an unofficial evaluation.
No. The backup expressly says the Sugar City environment is a private evaluation, not an official municipal service.
Yes. Meter search, reading history, addition, and management are part of the product direction.
The documented model collects it for authenticated field readers while clocked in.
The platform direction supports both as organization choices, but production connections require configuration and acceptance.
No. Broad real billing remains gated until an authorized customer and production requirements are complete.
Capabilities reflect the documented Auto Secure Login platform as of August 4, 2026. Availability and onboarding requirements vary by product and organization.
We will map your current workflow, identify the smallest responsible pilot, and document the controls and acceptance criteria before expansion.