Separate SOMB and DORA paths
Keep the authorities, questions, provider sources, and filing routes distinct.
Separate SOMB and DORA assistance paths help people organize a concern, identify the appropriate public authority, protect supporting evidence, prepare a complaint document, and keep the caller in control of submission.
A person may know something went wrong but not which office has authority, what facts matter, or how to organize evidence. The workflow can reduce confusion without deciding the merits, acting as legal counsel, or filing a complaint behind the caller’s back.
Keep the authorities, questions, provider sources, and filing routes distinct.
Collect chronology, parties, issues, documents, and source references in a reviewable structure.
Prepare complaint packets and supporting materials with controlled access.
Keep the human present for high-impact submission steps and do not bypass portal challenges.
Provide English and Spanish prompts, confirmations, payment language, and status messages.
Track submission state and create support work when a delivery becomes stuck or fails.
Use public provider or license information and scope guidance to separate SOMB, DORA, or another office.
Organize facts and evidence, then review the generated complaint before any submission.
The caller handles portal questions, approvals, challenges, and final filing, then records status.
The service assists with preparation and workflow; it does not decide whether a complaint is founded, guarantee agency action, give legal advice, or bypass authentication and anti-automation controls. Public statistics suppress small cells to reduce re-identification risk.
No. High-impact filing remains caller-controlled.
No. The relevant authority makes that determination.
No. The product keeps the paths and authorities separate.
The dated backup says payment remains sandboxed.
The prompts are deployed, but qualified listening review remains.
Capabilities reflect the documented Auto Secure Login platform as of August 4, 2026. Availability and onboarding requirements vary by product and organization.
We will map your current workflow, identify the smallest responsible pilot, and document the controls and acceptance criteria before expansion.