Bilingual legal intake

Turn English and Spanish inquiries into structured, reviewable firm workflows.

ASL Direct Intake connects consented voice, SMS, and web intake with privacy-minimized receipts, firm-owned encrypted storage, review queues, and firm-only mobile dashboards.

The problem this solves

Replace fragmented work with one understandable path.

A prospective client may start by phone, continue by text, upload a document, and then wait while staff retype the same facts. Language barriers and loosely controlled attachments add risk. ASL Direct Intake creates a deliberate handoff from conversation to structured review while keeping the firm in control of its records.

Law firms with high-volume or after-hours inquiriesLegal-aid organizations serving English and Spanish speakersPrograms that need consistent intake review without exposing more client data than necessary
What the product can do

Capability with a purpose.

01

English and Spanish intake

Offer language choice across public pages, guided intake, consent, confirmation, help, and firm review surfaces.

02

Consented SMS handoff

Send an authorized one-time intake link only after the person has made an affirmative messaging choice.

03

Browser-side protection

Protect form answers and attachments before transfer so the firm—not the platform—controls the private recovery key.

04

Firm-owned storage

Send encrypted uploads directly to firm-controlled compatible storage while ASL retains only privacy-minimized receipts.

05

Reviewable case structure

Organize classifications, parties, consents, notes, transcripts, review flags, and identifiers for staff follow-up.

06

Firm-only mobile direction

Provide Android and iOS dashboard foundations for authorized firm staff rather than exposing client records in a consumer app.

How a pilot works

Start small. Verify the workflow. Expand with evidence.

Map the intake journey

Document practice areas, escalation rules, languages, consent, storage ownership, and who reviews each result.

Run a synthetic pilot

Configure fictional matters and verify the complete handoff without real client data.

Pass supervised acceptance

Test English and Spanish calls, storage recovery, staff access, delivery, retention, and incident procedures before activation.

Trust is part of the product

Honest boundaries build better software.

The architecture minimizes what ASL receives, keeps web-form contents out of platform storage, protects one-time links, applies organization and role boundaries, and keeps credentials out of URLs and client-side storage. Production use still requires the firm’s governance, retention, legal, vendor, and incident decisions.

Questions buyers ask

What to know before choosing ASL Direct Intake.

Is this an answering service?

It is a software intake workflow. Human staffing and legal judgment remain with the firm or its chosen service provider.

Where do uploaded documents go?

The documented design sends encrypted uploads to firm-owned compatible storage when the feature is activated.

Is SMS consent optional?

Yes. Messaging consent must be affirmative and separated from the decision to request legal help.

Is it live for real clients?

The public platform is deployed, but production channels remain disabled pending the documented gates.

Does it replace conflicts or legal review?

No. It structures intake; the firm remains responsible for conflicts, deadlines, representation decisions, and legal advice.

Capabilities reflect the documented Auto Secure Login platform as of August 4, 2026. Availability and onboarding requirements vary by product and organization.

Talk with Auto Secure Login

See whether this fits your organization.

We will map your current workflow, identify the smallest responsible pilot, and document the controls and acceptance criteria before expansion.